The hotel was very close to the train station so it was easy to find it. Staff was very friendly and we were handed a paper with a couple of helpful phrases. Close to the castle and streets with restaurants Very good value for money

Cecilie Denmark

Staff is very friendly especially the old man at front office. He showed me the way to car park by running and guiding me the way while I was driving. Good onsen. Close to station and many convenience stores nearby.

Navaroj Thailand

The room is very big and the location is very close to eateries. The staff are exceptionally polite and service oriented. The manager gave his personal recommendation for a good restaurant and the food was excellent!

Leng Singapore

It was a great location near the station as we travelled by public transportation

Dallas Australia

A lovely hotel with a unique, traditional feeling interior. The room was comfortable and quite spacious, with an unusual layout that included a bathroom almost the same length as the sleeping/relaxing area. The hotel has public bathing areas on the top floor, which my husband very much enjoyed using. Breakfast was Japanese style and served as a whole tray of food, though you can also help yourself to some other items such as yoghurt and bread rolls. There is also the possibility of dining in the hotel restaurant for dinner, which is delicious. The hotel staff were lovely - very helpful and friendly, and went out of their way to look after guests. The location is excellent, just a short walk from Matsumoto Station, and within easy walking distance of Matsumoto Castle and other attractions.

Karen United Kingdom

Great location, close to the station. The staff was friendly and helpful. The room was clean.

Daria Moldova

Cute little business hotel right near the station- a great location. Top floor has a sento for those inclined to chill out in a big wooden bath for a while- very nice space. Room was cute and compact, had all the amenities I needed and was a comfortable stay. I wish I’d known in advance about the little running station set up in the lobby- basically you can hire some activewear so you can go for a jog! Really great idea.

Megan Japan

The location was amazing, and the staff was very sweet and helpful. The rooms had anything you needed.q

Lea Denmark

The twin room we had was large with old charm & a large bath. It was clean & close to JR railway station. Traditional Japanese only breakfast, which is dished up for you. The beds were comfortable.

Yolanda Australia

Very friendly and helpful staff. One lady in particular went above and beyond to help with taking us to the car park. Close to railway and bus stations. Lots of nearby restaurants. Onsen for guests

Garth United Kingdom