Right next to NASPA Ski Garden, New Otani Hotel boasts hot-spring baths, an indoor pool and 7 food and beverage options. Spacious Japanese and Western rooms are offered, all with a private bathroom. Guests can enjoy skiing during the winter season on site. The area is popular for skiing and cycling. Guests at NASPA New Otani stay in air-conditioned rooms with a tea maker and fridge. The en suite bathroom includes a bathtub, slippers and amenities. The hotel is 2 km from JR Echigo Yuzawa Train Station. Parking is free and bicycles can be rented. Guests can relax at the sauna or hot tub, or unwind with a massage. Both tennis courts and table tennis are on offer, as is a fitness room. Ski equipment rental and ski storage are available. There is a shop at the property. Fontana serves Continental cuisine, and Japanese dishes are on offer at Senbazuru. Bar Festa offers a lively time with drinks and karaoke, while Bar Capri provides calm sophistication.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Free private parking available at the hotel

Ski-to-door

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
5 futon beds
2 single beds
and
3 futon beds
2 single beds
4 single beds
2 single beds
and
1 sofa bed
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Guest reviews

Categories:

Staff
8.9
Facilities
8.6
Cleanliness
9.1
Comfort
9.0
Value for money
8.3
Location
8.6
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Tan
    Singapore Singapore
    Room is comfortable. Staff are friendly and helpful. Nice view on snow Mountain
  • Promporn
    Thailand Thailand
    staff is very nice the room is big fit to 5 people
  • Nadda
    Australia Australia
    Very clean, good location and Great place for kids to spend time in play area.

Hotel surroundings

Restaurants
3 restaurants on site

  • O Dining Buffet restaurant
    • Open for
      Breakfast • Dinner
  • FONTANA Continental restaurant
    • Open for
      Dinner
  • Senbazuru Japanese restaurant
    • Open for
      Dinner

Facilities of NASPA New Otani
Great facilities! Review score, 8.6

Most popular facilities
  • Indoor swimming pool
  • Free parking
  • Non-smoking rooms
  • Skiing
  • Family rooms
  • Free WiFi
  • Fitness centre
  • 3 restaurants
  • Bar
  • Breakfast
Outdoors
  • BBQ facilities
    Additional charge
Ski
  • Ski-to-door access
  • Ski pass vendor
  • Ski equipment hire on site
  • Ski school
    Additional charge
  • Ski storage
Activities
  • Temporary art galleries
  • Tennis equipment
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Karaoke
  • Table tennis
    Additional charge
  • Games room
  • Skiing
  • Tennis court
    Additional chargeOff-site
Food & Drink
  • Coffee house on site
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Lockers
  • Luggage storage
  • 24-hour front desk
Entertainment and family services
  • Strollers
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Heating
  • Chapel/shrine
  • Lift
  • Family rooms
  • Non-smoking rooms
Indoor swimming pool
Additional charge
  • Open all year
  • Heated pool
  • Pool/beach towels
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Massage
  • Fitness centre
    Additional charge
  • Sauna
Languages spoken
  • English
  • Japanese

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

NASPA New Otani takes special requests - add in the next step!

Check-in

From 15:00 to 23:30

Check-out

From 00:30 to 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UC NICOS JCB Diners Club American Express Cash is not accepted NASPA New Otani accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. Please contact the property for more details.

Only skiing is is possible at the property. Snowboarding is not possible.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about NASPA New Otani

  • NASPA New Otani is 1,000 yards from the centre of Yuzawa. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at NASPA New Otani include:

    • Suite
    • Family
    • Twin
    • Quadruple
    • Triple

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • NASPA New Otani offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Skiing
    • Games room
    • Table tennis
    • Tennis court
    • Karaoke
    • Temporary art galleries
    • Spa facilities
    • Swimming Pool
    • Tennis equipment
    • Fitness/spa locker rooms
    • Spa lounge/relaxation area
    • Open-air bath
    • Steam room
    • Hot spring bath
    • Fitness
    • Public Bath

  • Yes, NASPA New Otani is popular with guests booking family stays.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at NASPA New Otani on this page.

  • The prices at NASPA New Otani may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at NASPA New Otani is from 15:00, and check-out is until 10:00.

  • NASPA New Otani has 3 restaurants:

    • FONTANA Continental restaurant
    • O Dining Buffet restaurant
    • Senbazuru Japanese restaurant