The staff were extremely helpful. We were not driving and decided to hire a taxi for half a day to take us to the sights we wanted to visit. A gentleman at the front desk helped us to arrange the taxi hire (the only one taxi serving the area!) , conversing with us in English using the translation app while explaining to the taxi driver in Japanese. We were also grateful for the help of the lady at the souvenir store, who took the trouble to work overtime to take care of our request for luggage delivery to our next destination.

Siu Hong Kong

Amazing facilities as with all other onsen resorts but feels higher class and modern as compared to a few others in other towns. ONSEN doesn't allow tattoos, but if you do enter late after dinner. It should be no problem as long as you're a foreigner tourist and keep your personal volume to the minimum to avoid troubling others. Dinner spread was great, as well as the morning breakfast one making it extremely worth to just settle your meals there.

Fabian Singapura

The view outside the room is very good and the scenery is beautiful.

Kuei Taiwan

1. Room size is generous for 4pax with an awesome window view of sunset 2. Very good room amenities & very clean 3. Buffet spread at breakfast & dinner were simply amazing - spoilt for choice! 4. Service staff were very courteous and helpful.

Pauline Singapura

Buffet spread has good variety of both Japanese & Western cuisine. Desserts are good

Soklin Singapura

Buffet is great, staff is helpful, all the hotel looks very nice

Gribeldur Prancis

Very friendly and polite staff. Spacious and clean room. Relaxing atmosphere. Love their buffet which offers different local delicacies. Even though we can’t speak Japanese, the staff tried their best to explain the facilities and food items to us. They can speak some English and some can speak Mandarin. Very professional team of staff.

Wai Hong Kong

The room was generous clean and comfortable. The staff were helpful despite it being very busy. Both the breakfast and dinner had a wide-ranging variety of dishes. The onsen was wonderful.

Brenda Australia

good spread of food for both dinner and breakfast. the natural twin room that we booked was spacious and comfortable. staff were welcoming when we arrived, and were attentive during our stay.

Alexia Singapura

Very good location to access Shiretoko places of interests. Room is spacious and comfortable. Hotel facilities is excellent.

Jy Singapura